Project Support Officer

JOB DETAILS

Job Title: 

Project Support Officer

Reports to (title):

Head of ITS/Chief Information Officer

Date:

September 2020

PURPOSE OF THE JOB

To provide project management support, co-ordination, and administrative support to the Head of IT Services and the ITS department.

PRINCIPAL ACCOUNTABILITIES/KEY RESULT AREAS

-   Provide administrative support, as required, to the Head of IT Services and the ITS Management Team.  For example: arranging meetings and webinars, drafting agendas,  meeting notes and documentation, and booking travel.

-      Draft communications for key ITS projects and technology initiatives. 

-      Contribute to and manage documentation relating to the Cochrane technology strategy.

-      Coordinate projects with other Central Executive Team (CET) departments.

-     To develop good working relationships and shared working practices with the administrative leads within the CET .

-      Develop a strong working knowledge of Cochrane’s processes and technologies for editorial management and content production and delivery.

-      Identify key activities, areas of over-lap and inter-dependencies between various projects, areas of work, and other Cochrane strategies as they relate to projects and programmes of work within ITS and across the Central Executive Team.

-      Undertake any other duties that may be considered appropriate.

PERSON SPECIFICATION

Essential:                   

-       University degree and experience in project management or project management support and/or equivalent experience in a similar role

-       Knowledge of project management and collaboration tools (e.g., Confluence, Jira)

-       Ability to multitask and prioritize work requirements

-       Effective communicator at all levels within and outside the organization

-       The ability to work efficiently and effectively with a geographically-dispersed department and organization

-       Good understanding of organisational effectiveness and of identifying and helping to implement best practice

-       Excellent written, presentation and verbal communication skills

-       Excellent team player

-       Is diligent with attention to detail

-       Willingness to travel as required

 

Preferred:

-       Knowledge of Cochrane, evidence-based health care, Cochrane systematic reviews, and/or the global health sector

-       Knowledge of, or interest in, technology and tools for editorial management and publishing.

-       Knowledge of various project management methodologies including Agile

KEY INTERFACES

Internal: Informatics and Technology Services Department and other Central Executive departments, as appropriate.

External: Cochrane groups, technology vendors, consultants, and others as required.

DIMENSIONS

Budgets managed: None.

Direct reports: None.